Training Manager

Key responsibilities

Strategy and Leadership

• Leads the training function, working across SEA to ensure coordination and consistency in the training offer.
• Works with SLT and team members to lead a review and make recommendations on how the training function is organised at SEA.
• Responsible for the development and implementation of training strategy in collaboration with team members and external partners.
• Develops new partnerships and nurtures existing partnerships to meet training goals.
• Plans training income generation targets and manages training budget and resources, working closely with team members with responsibility for corporate fundraising and finance.
• Keeps up to date with best practice in training and domestic abuse sector to support innovative and relevant training.
• Creates spaces for continuous reflection and adaptions to SEA’s training strategy.

Management

• Line manages the training team, including Lead Trainer and Training and Partnership Officer.
• Supports the Lead Trainer in managing Training Associates.
• Recruits team members and ensures they receive high quality induction and on-boarding, working alongside other members of the team.
• Plans training team structure and adapts roles as necessary to meet organisational goals.
• Facilitates regular training team meetings and supports day-to-day decision-making and problem-solving.
• Supports and motivates team members to meet objectives, manage workloads, nurture strengths and support wellbeing.
• Models SEA’s values and behaviours

Operations

• Contributes to annual operational planning, working with others to determine priorities, roll-out plans and deadlines.
• Works alongside the Lead Trainer to ensure the quality of training delivery, including ensuring appropriate safeguarding mechanisms are in place.
• Coordinates regularly across teams and functions, particularly with the specialist team (re. women’s sector and financial services training offer)
• Project manages the delivery of training projects and high-value training bookings with support from the Training & Partnerships Officer.
• Leads SEA’s training marketing approach, supporting team members to prepare marketing plans and materials.
• Works with SEA’s Finance manager to ensure all financial rules are followed, and income and expenditure is correctly allocated within management and funder reports.
• Ensures the team have a robust pipeline of training leads which are converted into sales.
• Supports the team to develops training and consultancy proposals for high-value sales opportunities.
• Represents SEA effectively to convert high-value training sales leads and opportunities into bookings.
• Manages and mitigates risks, including any complaints.

Monitoring and Impact

• Monitors performance against training income forecasts and pipeline, with reporting and analysis support from the Training and Partnerships Officer
• Works with team members to ensure the evaluation of training and the creation of appropriate evaluation processes and feedback mechanism.
• Ensures continuous improvement and adjustments as training function grows.