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Junior Administrator

Location: , , , ,
Hours: 40
Salary: £24,960
Planned start date: 26/02/2024

At The Housing Network we believe that when vulnerable people have a good home and a helping hand, they become more independent and less reliant on local authorities and that is exactly what we aim to achieve.

We partner with local authorities and other organisations and provide good quality, safe places for people to live. We understand that each situation and resident is different, so we work hard to provide the right homes quickly that ensure each individual is looked after well. Whether the need is temporary, supported shared, or more specialist accommodation, all of our properties meet the same quality standards, are well looked after and have a 24/7 maintenance service that fixes problems day or night.

Our employees are a reflection of the social value that is at the core of what we do and every role plays a critical part in delivering a first class service.

Job Overview

This is a junior administer role within a busy team who are responsible for managing the day-to-day administration for a contract with the Ministry of Justice.

Responsibilities & Duties

·         You will assist in general admin functions as well as being responsible for providing updates and reports to your peers when required.

·         There is a requirement to produce detailed excel spreadsheets and produce reports from the data.

·         Answering general queries via telephone and email from both internal and external stakeholders.

·         You will also monitor and order stock for different departments within the business.

·         You will be responsible for sending all data to the Ministry of Justice via the secure email system.

·         You will assist the MOJ Coordinators to produce reports, cross refence information, file/retrieve reports, produce MI for our stakeholders.

·         Basic stock control of items supplied to our Supported Accommodation/MOJ contracts.

Personal Characteristics

 

Skills

·         Confident communicator with excellent written and verbal communication skills.

·         Well organised.

·         A basic understanding of data and producing reports.

·         Able to work well under pressure.

·         Good at multi-tasking.

·         The ability to prioritise work.

·         Good computer skills including Word and Excel.

·         Able to work alone and part of a team.

 

Knowledge

·         Basic knowledge of all administrative functions including answering the telephone, sending and re to emails, producing spreadsheets, writing basic reports, learning to use our in-house contact reporting system.
 

Behaviour

·         Methodical in approach to ensure everything is done accurately and comprehensively.

·         Resilient and able deal with people who are complex and sometimes challenging.

·         Keen to support colleagues and ensure business is working cohesively and to the same objectives.

·         Keen on strong compliance culture

·         Adaptability and being prepared to help out if circumstances require.

·         Keen to lead by example.

·         We would expect you at all times to:

o   act with integrity

o   act with due skill, care and diligence

o   act with professionalism

o   be open and co-operative with colleagues

o   act with compassion to those both within the Company and those who we support in the accommodation

Successful candidates will be subject to a Basic DBS Check

The Housing Network is a Disability Confident Employer. As a proud member of EDAC, we welcome applications from a diverse range of candidates.

How to apply

Please email Heritier Kankonde to heritier@thn.co.uk for more information.

Application deadline: N/A

Email address: heritier@thn.co.uk

More about The Housing Network

Centennial Property Ltd t/a The Housing Network is a specialist housing expert that believe when vulnerable people have a good home and a helping hand they become more independent and able to build a positive future.

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