Hours: 37 pw Monday to Friday 09:00-17:00
Salary: Up to £29,000 per annum
Planned start date: 23/10/23
Our Restart scheme provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government’s Plan for Jobs. Along with our partners we are delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart employability programme.
As part of our Restart programme, we will support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future. The Restart programme will help people who have been unemployed for between 12 and 18 months get back into work, including those whose prospects for securing employment have been impacted by the Covid-19 pandemic.
We are recruiting a Job Coach to manage, develop and support a caseload of customers, providing encouragement, training, brokerage, and co-ordination of activities including development planning, effective monitoring and guidance that will ensure progression to sustained employment.
As Job Coach you will build strong, collaborative working relationship with customers, tailoring the support to their needs, motivating, coaching and challenging them to fulfil their potential and enabling them to secure sustainable employment.
What you’ll need to do the role
You will need to be able to demonstrate ability and experience of coaching and influencing through previous work and have an emphatic nature with a genuine passion to make a difference to customers. You will need experience of working in a performance driven environment, knowledge of local job markets and the recruitment sector is ideal but not essential.
You will need to be able to travel into our West Bromwich office 5 days a week.
What we offer
- Salary up to £29,000 per annum, dependent upon experience
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution.
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that truly touch people’s lives;
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways;
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
We are proud members of EDAC and welcome applications from a diverse range of backgrounds. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
How to apply
Apply using the web link below and quote EDAC where appropriate
Application deadline: 4/09/23
More about Serco Restart
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. We are delighted to have been selected by the Department for Work and Pensions to deliver the Restart Scheme in Wales and West Central England, supporting eligible individuals to find jobs in their local area.