Independent Living Co-ordinator (Home Adaptations)
Location: Stratford Upon Avon
Salary: £22,433 – £24,925
Planned start date: ASAP
Orbit is a fantastic business and one that’s really going places.
Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.
Over 50 years later, we’re one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve.
Your role at Orbit.
Newly created role working within our Health & Wellbeing team. You will be supporting a service that deals with queries around Aids and Adaptations needed by customers to support them to live at home more independently. Enquiries will come from across the business, Local Authorities and directly from customers, so strong communication skills will be key.
You will deal with contractors to ensure works are done, and proactively signpost customers to other Health and Wellbeing services to support them accordingly. You will also look at options to relocate some of our customers to other more suitable homes where there is a need. You will be able to work on your own initiative and take responsibility to ensure projects and work is done.
The team work in an agile manner, so this will be a mix of home and office based working, with a base of either Coventry or Stratford upon Avon.
Interview date for role will be 1st July
What will help you make a difference:
· Strong communication skills both written and verbal
· Excellent numeracy and literacy skills
· Good IT skills in particular working knowledge of Microsoft Office and CRM systems
· Exceptionally customer orientated and detail focused and demonstrates a passion for delivering consistently good customer outcomes
· Experience / background of working with vulnerable people
· Capable of successful partnership working with remote-based teams and contractors, to deliver optimum performance
· Good team player
We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit.
Rewarding your contribution.
For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.
Some of our core benefits include:
• Group bonus potential up to 15% of salary
• 27 days annual leave plus bank holidays and the “Orbit day”
• Private medical insurance
• Excellent contributory pension scheme
• Life assurance
• A great pick and mix of flexible benefits including the option to buy and sell holiday and much more
We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We are a proud member of EDAC and welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability.
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
How to apply
We have so much more that we’d like to share with you so please submit your CV demonstrating the value you could bring to Orbit.
Apply for this opportunity using the web link below and quote ‘EDAC’ where appropriate.
Application deadline: 23/06/2022
Web link: https://www.orbitgroup.org.uk/careers/current-vacancies/job-description/?Category=Customer2020Communities&Advert=eh21MXcMNK8ij4zLe1zVg
Email address: Resourcing@orbit.org.uk
More about Orbit Group
Orbit was established in 1967 by two people on a park bench, contemplating how to tackle homelessness. Five decades on, we are one of the largest builders of affordable homes, placing customers and communities at the heart of what we do. Today, over 100,000 people live in an Orbit home and our aim is to ensure the homes we provide and the places we create are good quality, affordable and safe. We also play an active part in the neighbourhoods where we work, supporting local economies and social activity within communities.