Home Ownership Officer
Location: Stratford-Upon-Avon, CV37 6LG
Planned start date: June
Your role at Orbit.
The Home Ownership Team are working in an agile manner and currently working from Coventry or Stratford one day per week.
They provide a customer first service across a range of tenures, including shared ownership, equity loans, leasehold, freehold, Right to Buy and Right to Acquire.
We are looking for a capable individual to ensure these services are delivered within set timescales and at a high standard. This is a fast paced and challenging role. You will be working to give accurate and timely advice to customers, solicitors, and mortgage lenders. As well as working with external teams you will need to liaise across the business with internal teams, so strong communications skills are key.
Starting basic will be £29,284 rising incrementally to £32,203 following a period of training and development
What will help you make a difference.
- Good understanding of the Housing sector, with knowledge of leasehold management.
- Strong customer services skills – good written communication and strong telephone skills.
- Time management – working independently and as part of team.
- Good standard of education and desire to complete vocational qualifications.
- Ability to work at pace and follow policy and procedure.
We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability.
How to apply
Please apply on our website, link below
Application deadline: 03/05/2023
Web link: https://www.orbitgroup.org.uk/careers/current-vacancies/job-description/?Category=Customer2020Communities&Advert=ZpgukECcL8ij4zLe1zVg
More about Orbit Group
Orbit was established in 1967 by two people on a park bench, contemplating how to tackle homelessness. Five decades on, we are one of the largest builders of affordable homes, placing customers and communities at the heart of what we do. Today, over 100,000 people live in an Orbit home and our aim is to ensure the homes we provide and the places we create are good quality, affordable and safe. We also play an active part in the neighbourhoods where we work, supporting local economies and social activity within communities.