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Facilities & Maintenance Officer

Location: , , , ,
Hours: 37.5
Salary: TBC
Planned start date: TBC

ENGIE are recruiting a Facilities & Maintenance Officer to be based at the Pritchatts Park village at the University of Birmingham. The Facilities & Maintenance Officer will be responsible for overseeing and contributing to the delivery of the day-to-day facilities management for the residential estate, covering all Hard and Soft services, ensuring that works are delivered in a customer focused and friendly manner. Managing a team of in-house maintenance engineers, security officers and various Subcontractors, they will be responsible for ensuring the student accommodation units are safe, clean, and maintained to a high standard, with a key focus on delivering exceptional customer service to students. 

ENGIE are working in partnership with Equitix and the University of Birmingham to provide a state-of-the art, low carbon campus for its expanding student population. ENGIE are looking to attract and retain high calibre individuals from a diverse population. Working with ENGIE, our strong culture of delivering learning and development opportunities for all will allow you to be supported in your journey to succeed.

What is your day to day? 

Ensure all maintenance activities are delivered in accordance with the customer service standards of the account – championing a friendly and engaging attitude towards residents of the estate. 

Support the maintenance engineers in providing the initial response to all Reactive Maintenance & cleaning requests.

Liaise directly with residents when and where needed, promoting a culture of engagement and support between all Engie staff and residents / visitors to the site.

Work with the Customer Services Officer to ensure any student feedback and any concerns noted are addressed.

Plan the delivery of all works in a manner that minimises disruption to residents, recognising that the accommodation provides both personal living and private study spaces for students.

Ensure all attendances / entry to residences are made in strict accordance with the access protocols set out by the University

Planned and timed checks to be carried out of showerheds and hose, hot and cold water systems and fire alarms amongst others.

Undertake regular visual inspections of building fabric, furniture, fixtures & fittings and effect repairs where required.

Provide support & cover to the Customer services team in the reception & helpdesk, logging reactive work orders on the Maximo CAFM system when needed.

Who are you? 

Applicants will be subject to a basic Disclosure & Barring (DBS) check.

Trade qualification or professional body membership essential as CSCS card registration will be a mandatory requirement of this role.

Demonstrable working knowledge of workplace Health & safety; IOSH / NEBOSH training highly desirable.

Experience of Maximo / other CAFM systems is desirable

Experience in managing Statutory Compliance desirable

Demonstrate good time management skills, working to deadlines and adhering to set procedures. 

Needs to be highly motivated, organised, versatile and adaptive

Who are we? 

ENGIE provides market-leading products and support to our energy and services customers to optimise the use of buildings and drive down energy costs, contributing to ENGIE’s wider ambition of helping society and businesses to Make Zero Carbon Happen. 

ENGIE employs 17,000 people in the UK and over 160,000 worldwide, achieving revenues of €60.6 billion in 2018 

What’s in it for you? 

In this role, you would have the opportunity to add real value from the outset and to be part of a diverse and dynamic team. Also, on offer is a competitive salary and benefits package. 

What next? 

If this role is of interest to you, please click below to apply! A member of our Resourcing Team will review your application and be in touch. 

If you have any questions about this vacancy, please reach out to joanna.shaw@engie.com

For more information about ENGIE, please visit:


For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. ENGIE has a written policy on the recruitment of ex-offenders, which is made available to all DBS applicants upon request. A copy of the DBS code of practice can be found here.

The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

How to apply

web link below.”

Application deadline: TBC

Web link: https://jobs.engie.com/

More about EQUANS

We currently employ over 17,000 staff across the UK and Ireland, whether your background is Energy, Technical Services, FM or in a business support function, we believe that each and every member of our team plays a key role in the future of our company. EQUANS (previously ENGIE) commitment to being ‘employer of first choice’ is underpinned by a wide range of training and personal development opportunities. Our strong culture of learning and development rewards hard work and promotes equality of opportunity. This is complemented by other company-wide benefits which allow us to attract and retain the highest calibre of individuals. UK employees can also take advantage of the Mobility scheme within parent company EQUANS to further their careers within other group companies, nationally and internationally.

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